Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to return an item, please follow our return policy below.

Return Window:
You have 14 days from the date of delivery to return any products. Items must be in their original packaging, including the BRÍSE bag, and in unused condition to qualify for a return.

How to Initiate a Return:

1. Contact our customer service team at customerservice@brise-jewelry.com within the return window to start the return process.

2. Please provide your order number and the reason for the return.

3. We will send you a return authorization and instructions for returning your item.

Return Shipping:

• Customers are responsible for the cost of return shipping unless the item is defective or the return is due to our error.

• We recommend using a trackable shipping service to ensure your return is delivered safely.

Refunds:
Once we receive your returned item and confirm it meets the return criteria, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Contact Us:
If you have any questions or need assistance with your return, please reach out to us at customerservice@brise-jewelry.com.

Thank you for choosing us!